Stages of preparing the order in the Hudhud store and the delivery mechanism

Hodhod Store follows an organized and safe shipping mechanism for products brought from Turkish markets and sent to our customers in Qatar, where they are tightly wrapped and packaged in a way that can be shipped, so that they reach our customers intact and free of defects... This mechanism goes through 4 stages:

processing stage,

Assembly stage in Türkiye,

Shipping stage to Qatar,

Delivery to your door.

Order processing stage:

This stage begins from the moment the buyer orders the products he wants from our website, where our sales team or logistics team in Turkey communicates with the relevant suppliers to prepare the order.

The supplier usually wraps and packages the products himself, but our logistical team can do this task, provided that the packaging process is carried out in a controlled manner that ensures that no product is lost or damaged.

Our sales team ensures the quality of packaging through the use of cardboard, foam boards, and shock-absorbing nylon. Shipping marks and labels are also placed on all sides of the package clearly and clearly to indicate that these goods require special treatment during loading and unloading (such as fragile goods).

So next time you receive one of our packages, make sure there are labels such as (This is on top), (Handle with caution), (Fragile), or (Do not stack on top), so that it is clear to you how to handle the goods in our store.

Assembly stage in Türkiye:

After our logistics team brings the orders from suppliers, they are shipped locally to our warehouse in the Istanbul branch to be assembled, a table of assets is created and numbered; To make it easier for the customer to review the order when it reaches him.

Shipping stage to Qatar:

The method of shipping to Qatar depends on the type of products sent. Do the products have a short-term or long-term expiration date? Is it clothing, food, or electronics? Are they fragile goods? Many factors and specifications play an important role in the way goods are packaged and shipped.

In general, Hodhod Store relies on two main methods of shipping its goods from Turkey to Qatar: sea freight and air freight. Air freight is used for goods that must be supplied quickly so that they arrive fresh, such as food, sweets, or light electronic devices such as mobile phones. Air shipping takes 3 days to reach its desired destination.

As for sea shipping, it is used to ship heavy, breakable or flammable products that do not have an expiration date, such as furniture, electronics, and clothing. Sea shipping takes up to 7 days to reach its desired destination.

Delivery stage to your door:

Once the shipment arrives in the State of Qatar, the local Qatari shipping companies contracted by our store are responsible for delivering the orders to the doorstep of the buyer’s home within one business day. One of the most important local Qatari shipping companies is “Naqel Express”.

Hodhod Store guarantees you absolute commitment to the shipping and delivery process in terms of speed and ensuring that you receive the product free of defects. If you wish to return a product, you can read our return policies, learn about the return mechanism, and how to recover the amount paid.