Hudhud online store has multiple payment options and easy return policies

Hodhod online store seeks to provide the best deals to its customers and provide a smoother shopping experience, by providing easy return policies and multiple payment methods that give the customer the freedom to explore and choose the most suitable option.

Payment options available at Hodhod:

Payment in cash upon receipt:

Hodhod Store allows you to pay cash upon delivery.

Payment using VISA/Mastercard credit card:

Credit cards are easy to use and secure, as the customer only has to enter his card number, expiration date, and the CVV code, which prevents fraud, by comparing the customer’s card details with the CVV number.

To complete the payment process, you must have a valid credit card that can perform online banking transactions. In this regard, you can use one of these banks to obtain a credit card capable of making purchases online:

National Bank of Qatar

Doha Bank

Commercial Bank of Qatar

Qatar International Islamic Bank

Qatar Islamic Bank

Qatar Development Bank

Arab Bank PJSC

Ahli Bank

Mashreq Bank

HSBC Bank Middle East

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Export Bank of Iran

United Bank Limited

Standard Chartered Bank

Masraf Al Rayan

Khaleeji Commercial Bank

Qatar International Bank

Barwa Bank

Here are the steps to follow to pay online by credit card:

Enter your shipping address: Make sure that you enter the address to the place you want the order shipped to accurately and it matches the address registered by state institutions.

Choose a credit card as your payment method: There will be an option to choose the type of credit card you would like to use, for example Visa or Mastercard. If your credit card type is not listed in the store, the merchant does not accept that type of credit card, and you will have to use another type of credit card.

Enter your information as it appears on the credit card: Make sure you enter your name correctly. Next, enter your credit card information: credit card number, expiration date, and CVV security code.

Check the information listed previously, and click the "Continue" button... Congratulations! Your request has been registered.

Hodhod return policies:

Hodhod Store allows buyers the ability to return their orders and get a refund of the amount paid, provided that the product to be returned falls within the following list:

The buyer ordered the wrong product or the wrong size.

The merchant shipped the wrong product or the wrong size.

The product is damaged or defective.

The product did not match the description.

Products from the Food and Beauty categories can only be returned if an error or damage has occurred on our part.

If the product conforms to the previous conditions, you can return it for free within a maximum period of 7 days from the date of receipt. The package must comply with the following conditions:

The product must be unused and unworn.

The product must be in its original condition and packaging with original tags attached.

All you have to do is contact our team at [email protected] and attach a picture showing the error or damage to the order and the product packaging 24 hours after receiving the order, and we will in turn inform you of the steps that you should follow later.

Here are the steps to follow to return a product:

If the product arrives to us in a used, worn or washed condition, we may have to send it to you again, in which case no refund will be given. Once it is confirmed that the returned product is in good condition and is eligible for a refund, the Hodhod Store team will manage the remaining process within 15 continuous working days to complete the refund process and return the amount to your credit card that was used in the purchase.

To return a product, please follow the following steps:

Please click on the settings button and go to your account profile.

Please click on “My Orders” and then choose the product you would like to return.

The “Order Details” window will appear in front of you. From the window, you can either choose “Cancel” if the order has not been shipped yet, or choose “Return” if the order has been received.

Please choose the reason for return or cancellation, then click “Continue”.