PRODUCT DESCRIPTION:
• Kilice, a Türkiye / Mardin classic, will suit your taste very well.
• Kilice, which creates a unique flavor thanks to the various intensely aromatic spices it contains, will remind you of a different aroma every time you taste it.
• A delicious flavor made with pure butter, a crisp cookie with freshly roasted almonds.
STORAGE CONDITIONS:
• Store in a cold and dry place.
• Keep away from direct sunlight.
WHO IS TAFE?
Brand of Healthy Snacks
It begins with the TAHİNCİOĞLU family's entry into the food industry with the production of tahini in the ancient city of Mardin in 1926.
Between 1949 and 1956, with the participation of the family's youngest son, Fehmi Tahincioglu, it continued as a confectionery business in Diyarbakır.
Later, in 1956, KENT CONFECTIONERY was established in Istanbul and this time all seven brothers joined the company.
Over the years, KENT GIDA has become the creator of many unforgettable products whose fame has spread throughout Turkey and the world.
In 2014, Fehmi Tahincioğlu founded TAFE GIDA in Gebze, Kocaeli.
In 2019, Nebil Tahincioglu, the second generation member of the family, joined the company to carry the flag to the coming years.
TAFE will continue to offer you delicious and healthy Baklava, Chocolate Covered Fruit and Dragee, Turkish Delight and Cookie products with its high quality approach based on years.
Product Return and Warranty Policy for Hudhudshop
Return Policy
Return Conditions:
You can return the product you purchased from www.hudhudshop.com within 14 days from the day you receive it from the shipment, by submitting a request to www.hudhudshop.com, under the following return conditions:
- The product purchased must be returned in its original box and the internal packaging must not be damaged.
- The invoice and all complementary accessories must be included.
- Promotional products and offers given as gifts must be sent at the same time without any damage or missing items.
- If a CD for a game and/or software is sold with the product package, if the CD for the game or software is opened, it cannot be returned within the right of withdrawal.
Products and services that are not subject to the right of withdrawal:
- Goods or services whose prices vary depending on fluctuations in the financial markets and which are not under the control of the seller or supplier.
- Products made according to the consumer's wishes or personal needs.
- Products that are perishable quickly or may expire.
- Products that are mixed with other products after delivery and cannot be separated due to their nature.
- Periodicals such as newspapers and magazines, except those published under a subscription agreement.
- Services performed immediately in the electronic environment or intangible goods delivered immediately to the consumer.
- Services that started with the consumer's approval before the withdrawal period ends.
- Services to be performed on a specific date or period such as accommodation services, transportation of goods, car rental, catering, and services aimed at entertainment or relaxation.
Returning Gift Products:
- Gift products can only be returned when sent with the main product they were attached to. Therefore, the main product and the gift product must be sent together.
- You must create return requests for both products before sending them.
Warranty Policy
Warranty Conditions:
- Hudhudshop guarantees the protection of your product from any defects in materials, design, or manufacturing that may occur after purchase.
- If Hudhudshop is the seller, a 12-month warranty will be provided for eligible products.
- If the product was purchased from another seller, the warranty conditions of that seller will apply.
- If the product is sold by Hudhudshop, repairs covered by the warranty will be carried out at authorized service centers.
- To benefit from warranty services, the original invoice is required to verify the serial number and warranty validity.
- The customer must ensure that the product is packaged in its original box or properly packed to avoid any damage during shipment.
Products not covered by the warranty:
- Defects or damage caused by misuse by the customer and non-compliance with usage instructions.
- Liquid spillage on the product.
- Products with unauthorized repairs.
- Products not covered by the warranty such as electronic accessories, which are covered for only 6 months.
Warranty Service Provider:
- Product and workmanship warranty is provided by the authorized service center and is subject to the policies of the manufacturer as outlined in the product's warranty manual or the manufacturer's website.
- Warranty and maintenance services provided by the authorized service center are not the responsibility of Hudhudshop, and the customer should contact the authorized service center directly for any complaints or claims.
Product Receipt and Delivery:
- The customer must ensure that the product is placed in its original box and securely packaged.
- The customer must provide the product and its accessories to the courier company during collection (includes earphones, battery, charger).
Always keep the original product box to ensure warranty service according to the terms and conditions of some service centers.